Refund policy

Refund & Return Policy

We accept eligible returns within 30 days of delivery.

Return Eligibility
Products must be unused, clean, and returned in their original packaging with all included accessories and components.

For hygiene reasons, used bath products cannot be returned unless they are defective or were received damaged.

Damaged, Defective or Incorrect Items
If your product arrives damaged, defective, or incorrect, please contact us with your order number and photos of the issue so we can assist you.

Return Shipping
Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrectly supplied.

Refunds
Approved refunds will be issued to the original payment method after the returned product has been received and inspected. Your bank or card provider may require additional time to post the refund.

To request a return, contact us at customers@smartvendors.us.

SAVEA is operated by Smart Vendors SRL.